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Welcome to MADE TRADE
At MADE TRADE, we believe in mindful consumption and ethical commerce. These Terms and Conditions outline the agreement between you and MADE TRADE Shop (“we,” “us,” or “our”) regarding your use of our website outlethomegoods.com and purchases of our products. By accessing our site and making a purchase, you agree to these terms.
1. Our Products and Services
MADE TRADE offers consciously sourced home goods, apparel, and accessories including but not limited to:
- Accent Chairs, Beds, and Bedroom furnishings
- Bathrobes, Beach Towels, and All Bath products
- Activewear and Athleisure
- Bags, Backpacks, and Accessories
- Barware, Baskets, and Baby Gifts
- Products from BIPOC Owned businesses
We strive to provide accurate product descriptions and images. However, slight variations may occur. If a product does not meet your expectations, please refer to our return policy.
2. User Account Responsibilities
To enhance your shopping experience, you may create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information when making a purchase
- Updating your account information to keep it current
Please notify us immediately at [email protected] if you suspect any unauthorized use of your account.
3. Ordering and Payment Terms
When you place an order with MADE TRADE:
- You agree to provide valid, complete payment information
- We accept Visa, MasterCard, JCB, and PayPal
- All prices are in US Dollars
- Your order represents an offer to purchase which we accept by processing your payment and shipping your items
- We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies, or product availability
4. Shipping Policy
We are committed to mindful shipping practices:
- Orders are processed within 1-2 business days after payment confirmation
- We do not process or ship orders on weekends or holidays
- We ship globally except to parts of Asia and other remote areas
- Shipping options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
- Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control such as customs processing
5. Returns and Exchanges
We stand behind our products with a mindful return policy:
- Returns and exchanges are accepted within 15 days of receiving your order
- Items must be unused, in original packaging, and in the same condition as received
- Due to hygiene reasons, we cannot accept returns on:
- Accessories (Bandanas, Belts, Bags, Backpacks)
- Bathrobes
- Activewear + Athleisure
- To initiate a return or exchange:
- Email [email protected] within the 15-day window
- Wait for instructions and RMA number before shipping items back
- Ship using a trackable method to the provided address
- Refunds are issued to the original payment method within 3-5 business days after we receive your return, plus 5-10 business days for your financial institution to process
- Original shipping fees are non-refundable
- For exchanges, we will ship the new item once the return is received and approved
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and product descriptions, is the property of MADE TRADE or our suppliers and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
7. Limitation of Liability
MADE TRADE shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the site or products. Our maximum liability arising from any product sale shall not exceed the price of the product purchased.
We make no warranties about the accuracy or completeness of the site’s content and assume no liability for any errors or omissions.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.
9. Governing Law
These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Massachusetts. Any disputes shall be resolved in the courts located in Boston, Massachusetts.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the modified terms.
11. Contact Us
We value our relationship with you. If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Mail: MADE TRADE Shop
1874 Milford Street
BOSTON, US 47324
Thank you for supporting our mission of mindful and conscious commerce. We are grateful for the opportunity to serve you.
With gratitude,
The MADE TRADE Team
